Lasercut stencil department
Telephone: +370 5 206 0715
e-mail: info@laser-stencil.eu
Skype: lse_manager
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Routine of ordering and delivering

1. To make an first order please send us filled order form and stencil production files by e-mail.

 
  If you like to add a comment to your order, please fill special field either in order form or on form of service of orders.
 
 Please, make sure to note in the order comments if you need the following:
  • Previously to evaluate and discuss the order cost prior to ordering,
  • To produce an order only after full payment for it
  • To increase quantity of stencils more then one, as default
  • To make the time of production shorter then default one working day
  • Name of stencil's frame producer and it's model, if the stencil is designed for stretching on a frame. In this case the files should include the frame's drawing with outline and perforation holes
  • Any other additional information, if it's not described in the standard order form
  If request for prior cost value or technical confirmation is not mentioned in order form, the production of such order starts immediately in routine of common queue.
 
2. After receiving of order form, our manager will check the completeness of information specified in it and register order in our production system.
 
3. During preparation of order for production by our engineer, the confirmation including the final specifications and cost of the order will be sent automatically to the e-mail addresses specified in the order form.
 
    If you find any mistakes in the listed specifications at this step, please, immediately call us by phone
 
  In an e-mail, confirmed acceptance your order to production you will find login and password for access to online service of orders at our web site. Using these data you can track production of any order in real-time mode.
 
4. After production of order will be completed, you will receive another message by e-mail. At this moment the order is ready for shipment or it can be picked up from our office.
 
  You can pick up the order by yourself at our office from 9.00 am to 6.00 pm on working days.